As workplace mediators we are impartial and independent, we bring together a breadth of work experience in various settings as well as our communication and mediation skills. It can be highly valuable to have an independent mediator rather than using someone who is internal to an organisation.
It is our role to provide a structured process where the issues that have been identified are discussed and options are generated and finally agreements are reached so that a working relationship can be restored where possible and if not to evaluate other options.
Here are some examples of workplace issues that we help businesses solve through mediation:
- Interpersonal conflict
- Communication breakdown
- Leadership style differences
- Changing work practices
- Job / role demarcation
- Employment terms and conditions
- Allegations of bullying, harassment and discrimination